When you submit the custom order form, the review form, or the newsletter signup, we collect what you enter: name, email, phone number, Instagram/TikTok handle (if provided), delivery location, order details, occasion, budget, and any photos or videos you attach. We only collect what's needed to respond to your inquiry or display your review.

Like most websites, basic technical information (such as browser type and general usage) may be collected automatically by our hosting provider for security and performance purposes. We don't run third-party ad-tracking or sell any of this data.

Information from the custom order form is used solely to follow up about your inquiry — discussing pricing, availability, and details — by whichever contact method you select (email, phone, text, or Instagram).

Reviews (including any name, handle, photo, or video you submit) are read personally and, once approved, may be featured on this website and on Tay Florals' Instagram. Don't include anything in a review you wouldn't want made public.

If you join the newsletter, your email is used only to send occasional updates about new arrangements, seasonal collections, and promotions. You can unsubscribe at any time — every email includes an unsubscribe option.

Tay Florals does not sell, rent, or trade your personal information to third parties for marketing purposes.

Form submissions on this site (custom orders, reviews, newsletter signups) are processed through Netlify Forms, our website hosting provider's form-handling service. Netlify stores submitted data securely so it can be delivered to Tay Florals — see Netlify's own privacy policy for how they handle that data.

This site loads fonts from Google Fonts and may display embedded content or links from Instagram. These third parties may collect standard technical data (like IP address) when their resources load, under their own privacy policies.

You can ask to see, correct, or delete the information we have about you (an order inquiry, a review, or a newsletter subscription) at any time by reaching out through custom order form.

This site and its forms are intended for adults placing custom orders. We don't knowingly collect information from children under 13.

This policy may be updated as the business and website grow; the "last updated" date at the top of this page reflects the most recent revision.